Returns Policy

Returns: We guarantee our products and provide 100% customer satisfaction. If you receive a damaged product or were sent the incorrect item, we will credit you for return shipping and shipping of the new product. If you ordered the wrong size or want to exchange the product we will pay for shipping of the replacement to you. You are responsible for the shipping to return the exchange to us. All returns can either be exchanged or returned for refund to your credit card – whichever you choose. We want the order process to be hassle and risk free! Send returns along with a copy of the invoice and a note indicating what you would like us to do to (include your telephone number):

PlayaPup Returns
980 Park Center Drive, Suite F
Vista, CA 92081

 Also, contact us at (760) 727-3332 or at playapup@plangea.com with your questions/concerns.